Alana Tairova, MPH
Alana has been an office manager at Interactive Discovery since 2017. After completing a Master’s degree in Education at Kemerovo State University in Russia (2009), Alana earned an additional Master’s degree in Public Health with a concentration in Health Policy and Management from Hunter College CUNY (2016). Alana is bilingual in English/Russian.
Alana is fascinated by the field of mental health and takes great pleasure in working with Interactive Discovery’s unique clinical team. Her extensive work experience in the administrative, financial, and legal spheres of healthcare make her an asset to Interactive Discovery’s efficient care coordination and management. She provides an extra level of support to patients, helping them to navigate administrative and insurance matters so that they can receive the services needed with more convenience and ease.
Olga has been working at Interactive Discovery since 2017 and is currently managing our Lotus branch. Olga completed her Bachelors of the Arts Degree in 2017 from Baruch College with a Psychology major and minor in Biological Sciences. While working at Interactive Discovery, Olga has continued pursuing her passion for education and research by working as a lab manager at CUNY Baruch College, focusing on anxiety disorder research. She has also served as a teacher’s assistant for numerous psychology courses at CUNY Baruch College. Throughout the years Olga has continued her dedication to helping the local community by volunteering in HHC hospitals. She also has an interest in child psychiatry and healthcare policy development, leading her most recently to pursue her Masters in Health Policy and Management from the CUNY School of Public Health starting in the Fall of 2019.
As an office manager, Olga works one on one with patients and clinicians to provide a caring and empathetic environment. She is an integral part in ensuring that the office is running smoothly and comfortably for all. As a part of her role Olga also manages intake appointments, creates online content for ID's website, and provides much needed assistance and guidance to clients surrounding administrative matters. Olga's resourcefulness and knowledge combined with her warm demeanor contribute to the overall well-being of clients and clinicians.
In addition, Olga is bilingual in English/Russian and is Mental Health First Aid Certified.
Emily holds a BA in Psychology and Human Development with a Counseling concentration from the University at Albany. Starting in the Fall of 2019, she will begin her Masters in Social Work at NYU. Emily is interested in going into private practice in the future, and is delighted to immerse herself in the compassionate and clinically supportive environment that is found at Interactive Discovery. Emily’s motivation to “look outside a person’s window” brought her to the mental health field; a field that cultivates agency, self-awareness, and growth. Emily’s clinical background includes working with underserved and misrepresented populations. As a residential counselor for an intensive juvenile delinquency center at St. Anne’s Institute in Albany, she led therapy groups for teenage girls ages 13-18. Emily served as a research assistant for the Child and Family Experiences lab of UA, where her research team studied the effects of mindfulness amongst individuals with a history of trauma and familial violence. Her team also volunteered at the Boys and Girls Club of Schenectady teaching meditation and self-regulation strategies to elementary school children.
As an office administrator at Interactive Discovery, Emily prioritizes empathy and resourcefulness. She believes that in this role it is her duty to ensure rapport, healthy communication, and trust between ID and the community we serve. Emily is committed to helping new and pre-existing clients to navigate administrative concerns each step of the way.
Emily recently assisted in the facilitation of a social skills group here at ID for children ages 4-5, in which participants developed social and emotional regulation skills. She believes helping young, malleable minds with the right intervention strategies can ultimately result in healthier short- and long-term habits.